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Reset HP Probook with Internal / non-removable battery
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Wednesday, May 16, 2018 1:45:52 PM
jnoyes
Joined on 27 February, 2018
2 Posts
Reset HP Probook with Internal / non-removable battery

Many times in the past I have asked users to unplug their laptop and remove the battery which takes care of many power related laptop issues.  The problem is many of today's modern laptops include a non-removable battery.   This means you can't simply remove the battery to reset the laptop.   Instead try the following, which works for most laptops including the HP Probook G4 series.  
  • Unplug the power from the laptop
  • Press and hold the power button for 20 - 30 seconds
  • Plug the power back in and press the power button once to turn back on
This this doesn't work it is not a simple fix and an service ticket should be created.